What we offer
We connect our clients or their employees with qualified specialists to receive online consultations via the Empatia platform or mobile application, provided they have internet access.
Psychologist
Psychological support helps employees enhance their quality of life, resolve conflicts, and build stronger relationships, both at work and at home. Greater self-awareness and emotional resilience lead to improved performance in all areas of life.
Fitness coach
Fitness consultations help tailor physical activity to each individual’s health and goals, offering personalised training plans and real-time guidance on technique and motivation. Ideal for anyone looking to improve fitness, lose weight, or build strength.
Lawyer
Legal consultations help individuals understand their rights, prepare and review documents, and stay compliant with current regulations. Whether it’s about taxes, contracts, or reporting to authorities, a lawyer’s guidance provides clarity and peace of mind in complex legal matters.
Financial Advisor
Financial consultations empower people to take control of their finances, build healthy habits, and plan confidently for the future. From managing income and expenses to improving financial literacy, an expert advisor helps turn uncertainty into clear, achievable goals.
Our services
A dedicated wellbeing platform to support your team
How it works?
Webinars, seminars, and other expert-led sessions on relevant topics, tailored to your company’s needs.
Why it matters?
A simple way to provide employees with practical self-care tools. Perfect for those who prefer learning in group settings rather than one-to-one.
How does it help?
- Boosts employee loyalty
- Promotes practical application of expert advice
Who is it for?
Any company, especially those with existing support programmes. These events help increase participation and engagement.
Learning and awareness sessions
How it works?
Targeted support for workplace-specific challenges, including addiction prevention, healthy habit development, change management, and crisis resilience.
Why it matters?
We identify tailored solutions for your unique employee groups, ensuring a personalised approach that delivers measurable results.
How does it help?
- Reduces operational costs while boosting productivity
- Strengthens employee engagement through better workplace support
Who is it for?
Every organisation, regardless of size or sector, faces workforce challenges during periods of change. That’s where focused support makes the difference.
Online employee support program
How it works?
Online access to all specialists on the Empatia platform — psychologists, financial advisors, lawyers, and fitness coaches — selected and paid for by the company. Access to these specialists is completely free for company employees.
Why it matters?
- Employees stay focused on work without being distracted by personal problems.
- The employee support program is a modern and valuable tool within the company’s benefits and compensation system.
How does it help?
Team and business productivity increase. Our regular reports, based on anonymous statistical data, help you understand what is happening within the team.
Who is it for?
For company employees — across all industries and company sizes.
Why your organisation needs a wellbeing platform
Higher productivity linked to employees reporting greater life satisfaction
Of your workforce loses 5+ hours weekly to stress-related productivity decline
of your workforce is underperforming due to personal struggles
Businesses lose weekly to stress-related productivity losses
Create a single space where your team feels supported, valued, and motivated
Why us?
Trusted by
Our team
Peter Vago
CEO Empatia Group, Chief Strategic Operations 15+ years in global expansion.
Yulia Kushner
Founder Empatia Group, UX & Customer Experience Human-centered design expert
Anton Kushner
Founder Empatia.kz
Perks
Support when you need it
Empatia provides expert support that's always available. Skip the commute, feel at home, and switch specialists with ease. Remote consultations are proven to be just as effective as in-person sessions.
Top-tier experts
We carefully select our experts; degrees aren’t enough. Every consultant has years of experience and undergoes regular supervision.
Strictly confidential
Unbreakable confidentiality. Your sessions stay private forever, even from your employer. All usage statistics are anonymised.
Smart wellbeing tools
- Effortless booking
- Continuous quality assurance
- Flexible session formats
- Live usage analytics
- Wellbeing app for employees on the go
- Online sessions, family support, and access to a network of experts
FAQ
How does the support programme affect business KPIs?
- Fewer sick days
- Lower turnover costs
- Reduced insurance premiums
- Efficient payroll indexing
- Improved productivity metrics
Why should employees join the programme?
- Fully employer-funded
- No session limits
- Strictly confidential
- Proven benefits on mental health and work quality
Why choose Empatia over in-house support?
- One in-house psychologist cannot effectively support a large team.
- A single specialism (such as addiction or family issues) cannot address the diverse needs of all employees.
- There is no clear way to supervise or evaluate their work, or to monitor what is discussed during sessions.
- Success depends not only on qualifications but also on cultural and personal fit.
- Some employees may feel uncomfortable speaking to a psychologist of a particular gender or age, regardless of their expertise.
- Employees may not fully trust that their conversations will remain confidential from management.
- In-house psychologists require dedicated space and time during working hours, which can be restrictive.
- Employees do not have the option to choose the specialist best suited to them.
Are there any restrictions on the support topics?
No. All emotional issues are valid. However, we do not provide medical services. If medical assistance is required, our psychologists will recommend seeking it elsewhere.
How is employee data handled?
We don’t request any access to your employees’ personal data. Together with the employer, we agree on an identifier familiar to the employee, such as a personnel number, work email, or unique code, that they use to register on the platform.
Each employee registers independently and agrees to the platform’s user terms during this process. This means employees provide their personal data consent to Empatia directly and voluntarily.
What information is included in the usage reports?
- Engagement data by team and company
- Number of consultations and topic distribution
- Anonymous insights into employee concerns
- Programme satisfaction feedback through ratings and reviews
How do employees find out about the programme?
We always provide an onboarding package at launch, including an introductory webinar, printed materials (posters and brochures), and a video suitable for sharing on internal platforms.
We collaborate with the employer to develop a communication plan tailored to your internal channels. This may include articles and helpful resources for your intranet, expert interviews, and self-assessment tools.
Throughout the programme, expert-led webinars on relevant topics can be arranged, often included as part of the service. These sessions help raise awareness and engagement, encouraging more employees to use the platform.
Can family members use the platform?
Yes, family members can use the programme if needed. They access it through the employee’s account, as Empatia only stores identifiers linked to employees. In our experience, this option is rarely misused.
On the contrary, when family members face challenges, it often affects the employee’s wellbeing and productivity. Supporting them means supporting your team.